FAQs

FAQs

I Have Reset My Password And The Replacement Password Is Still Not Being Accepted
Checking your login details Please check that you are using the correct login details and that you are spelling your email address and password correctl...
'SORRY, YOUR LOGIN OR PASSWORD IS INCORRECT' And 'We Were Unable To Confirm A Valid Purchase'
Checking your email and password Please make sure that your email is spelt correctly and you are using the same one that is on your Just Trains account....
How do I install my Just Trains product?
Most Just Trains products have an installer that simply needs to be run to install the product into your simulator. These installers are usually delivered a...